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Have Your Say

Accessibility Statement

Last updated: January 2026

Our Commitment

Rooted Connections CIC is committed to ensuring digital accessibility for people of all abilities. We believe that everyone should have equal access to information about our community garden project and the opportunity to get involved, regardless of disability or impairment.

As an organisation dedicated to creating an inclusive, dementia-friendly space in the physical world, we strive to extend that same welcoming approach to our digital presence.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

The guidelines have three levels of accessibility (A, AA, and AAA). We have chosen Level AA as our target as it addresses the most common barriers for disabled users.

What We're Doing

We have taken the following steps to ensure our website is accessible:

  • Keyboard navigation: All interactive elements can be accessed using a keyboard alone
  • Skip to content: A skip link is provided to bypass repetitive navigation
  • Clear headings: Content is organised with proper heading hierarchy for screen reader users
  • Alt text: Images include descriptive alternative text
  • Colour contrast: Text and interactive elements meet minimum contrast requirements
  • Form labels: All form fields have clear, associated labels
  • Focus indicators: Visible focus states help keyboard users track their position
  • Responsive design: The website works on different screen sizes and zoom levels
  • Readable fonts: We use clear, legible typefaces at appropriate sizes
  • ARIA labels: Screen reader users receive additional context where needed

Known Limitations

While we strive to make all content accessible, some areas may have limitations:

  • Third-party content: Some embedded content (such as donation widgets or maps) is provided by third parties and may not fully meet accessibility standards
  • PDF documents: Older PDF documents may not be fully accessible. Please contact us if you need information in an alternative format
  • Video content: Some video content may not have captions or audio descriptions. We are working to improve this

Browser and Assistive Technology Compatibility

This website is designed to be compatible with:

  • Recent versions of popular browsers (Chrome, Firefox, Safari, Edge)
  • Screen readers including NVDA, JAWS, and VoiceOver
  • Screen magnification software
  • Speech recognition software
  • Operating system accessibility features

How to Customise Your Experience

You can adjust how you view our website using your browser or device settings:

  • Text size: Use your browser's zoom function (usually Ctrl/Cmd + or -) to increase or decrease text size
  • Colours: You can use browser extensions or operating system settings to adjust colours or enable high contrast mode
  • Motion: If you prefer reduced motion, enable the "reduce motion" setting in your operating system, and our animations will be minimised

Alternative Formats

If you need information from our website in a different format, please contact us. We can provide:

  • Large print versions
  • Plain text documents
  • Information over the phone
  • Easy read versions where possible

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please let us know:

When contacting us about accessibility issues, please include:

  • The web address (URL) of the page where you experienced the problem
  • A description of the issue
  • The device, browser, and assistive technology you were using (if applicable)

We aim to respond to accessibility feedback within 5 working days and will work with you to find a solution.

Enforcement

If you are not satisfied with our response to your accessibility concern, you can contact the Equality Advisory Support Service (EASS):

Continuous Improvement

Accessibility is an ongoing effort. We regularly review our website and make improvements as we identify issues or as technology evolves. We are committed to making our digital presence as welcoming and accessible as the community garden we are creating.