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Privacy Policy

Last updated: January 2026

Who We Are

Rooted Connections CIC is a Community Interest Company registered in England and Wales (Company Number: 16498452). We are restoring the historic Walled Garden at Worden Park, Leyland, Lancashire.

Our registered address is: The Walled Garden, Worden Park, Leyland, Lancashire, PR25 3DJ

For any questions about this privacy policy or how we handle your data, please contact us at:[email protected]

What Data We Collect

We collect personal information that you voluntarily provide to us when you:

  • Fill in our contact form
  • Sign up for our newsletter
  • Apply to volunteer with us
  • Register interest in membership
  • Make an enquiry about corporate partnerships
  • Register for education programmes
  • Submit community feedback

This information may include:

  • Your name
  • Email address
  • Phone number (if provided)
  • Your message or enquiry
  • Information about your interests or how you'd like to get involved

How We Use Your Data

We use the information you provide to:

  • Respond to your enquiries and messages
  • Send you our newsletter (if you've opted in)
  • Process volunteer applications and keep in touch about volunteering opportunities
  • Manage membership registrations
  • Discuss partnership opportunities
  • Administer education programme registrations

We will only contact you about things you've expressed interest in. We won't send you marketing emails unless you've specifically opted in to receive them.

Legal Basis for Processing

We process your personal data based on:

  • Consent: When you opt in to receive our newsletter or marketing communications
  • Legitimate interests: To respond to your enquiries and manage our relationship with volunteers and supporters
  • Contract: To fulfil any agreements we have with you (e.g., membership)

How Long We Keep Your Data

We keep your personal information for as long as necessary to fulfil the purposes we collected it for:

  • Contact form enquiries: 2 years from your last contact with us
  • Newsletter subscribers: Until you unsubscribe
  • Volunteer records: For the duration of your involvement plus 3 years
  • Membership records: For the duration of membership plus 3 years

Who We Share Your Data With

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Brevo (formerly Sendinblue): Our email marketing platform, used to send newsletters and manage contact lists
  • Google Analytics: For website analytics (see Cookies section below)
  • South Ribble Borough Council: Where necessary for the operation of the Walled Garden

Any third parties we work with are required to keep your information secure and only use it for the purposes we specify.

Your Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Ask us to correct any inaccurate information
  • Erasure: Ask us to delete your personal data
  • Restrict processing: Ask us to limit how we use your data
  • Object: Object to us processing your data
  • Data portability: Request your data in a portable format
  • Withdraw consent: Withdraw any consent you've given us at any time

To exercise any of these rights, please contact us at[email protected]

Cookies and Analytics

Our website uses cookies to improve your experience and help us understand how our site is used. We use Google Consent Mode v2 to manage your cookie preferences in compliance with UK GDPR.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation and access to secure areas. The website cannot function properly without these cookies, and they cannot be disabled.

Analytics Cookies (Google Analytics)

We use Google Analytics (GA4) to understand how visitors interact with our website. This helps us improve our content and user experience. Google Analytics collects information such as:

  • Pages you visit and how long you spend on them
  • How you arrived at our website (e.g., search engine, social media)
  • Your general geographic location (country/city level, not precise)
  • Device type and browser you're using
  • Actions you take on the site (e.g., form submissions, button clicks)

We have configured Google Analytics to anonymize IP addresses, meaning your full IP address is never stored. Even if you reject non-essential cookies, basic anonymized analytics data is still collected to help us improve the website. This is based on our legitimate interest in understanding how our site is used.

Marketing Cookies

These cookies are only enabled if you choose to "Accept All" cookies. They may be used for personalized content in the future. Currently, we do not run advertising campaigns, but these settings are in place should we choose to do so.

Managing Your Cookie Preferences

When you first visit our website, you'll see a cookie banner asking for your consent. You can:

  • Accept All: Enable all cookies including marketing and personalization
  • Reject Non-Essential: Only allow essential cookies and basic anonymized analytics

You can change your cookie preferences at any time by clicking the cookie icon in the bottom left corner of any page on our website.

You can also control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, if you block all cookies, some parts of our website may not work properly.

Third-Party Services

Our website may contain links to third-party services. These services have their own privacy policies:

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Complaints

If you have concerns about how we handle your personal data, please contact us first and we'll do our best to resolve the issue. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) atico.org.uk